battery performance of my Ather vehicle

Loss Amount
148000
Ratings
2.00 star(s)
etails:

Vehicle No.: GJ 01 U 8761

Total Distance Covered: 29,567 km

Purchased From: Ather Showroom, Panjarapol


At the time of purchase, your showroom manager assured me that the battery life would be around 5 years or 50,000–60,000 km. Currently, you are advertising battery life of 8 years and 80,000 km. If the battery needs replacement before even 30,000 km, then the claims made at the time of sale appear to be misleading.
 
Hello @BHAVESH PAPAIYAWALA

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