Jio Airfibre

N

Nakul Garg

New member
Dealer Name
Jio Airfibre
Company Name
Jio
Customer Care Number
18008969999
Loss Amount
1000
Ratings
1.00 star(s)
My Jio Airfibre has stopped working on 9th Aug and I raised a complaint on same day but engineer continuosly reschedule the slot of visit and I'm continuously calling to customer care to what happens why engineer is not visiting but they said 'issue will be resolved soon'. And one Engineer name Himanshu and Shyam Singh whose name reflect in jio app but they completely refused to come to home to check the fault. I have recording for both engineer. My office work affect.

Please take action on jio team Ambala and both engineer named Himanshu and Shyam Singh.

Himanshu: 85708-36161


Regards
Nakul Garg
gargnakul16@gmail.com
 
Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

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