Urgent Resolution Required Escalation Request for Order Issue - Flipkart

Order id- OD437761393489908100 product 13 june out of delivery par mere pass deliver nahi huya aj 15 june ho geya par abhi tak koi solution nahi mila or n hi kisi n contact Kiya
Customer care pe complaint bhi ki par koi response nahi or payment sari cut ho gayi emi bhi cut gi or order cancel bhi nahi kar rahe
 
Hello team,

I dont know the emails are correct or not but I found the emails from consumer court. I purchased Phillips air buds with order ID: OD437844697912717500. When I checked it was defective as left ear bud was not working. I immediately try to put return or replacement request on the portal at that I got to know about brand service. I tried to reach out to an agent and i got connected with one name Kiran first agent with whom I had a word regarding this. She gave me Phillips call number and email address and asked me to call the team for home visit technician to get the air buds fixed. She clearly informed me that home visit can be done by brand at your location or replacement can be done if they deny then need denial letter.

I contacted the Phillips team and informed about everything there I got to know from a senior Abhishek that they dont provide home visit technician for particular product and also don't provide replacement and denial letter already communicated with all ecommere platforms. When he was on call with me at that time I took one agent name Rohan over the call and asked him to talk to Abhishek. Same information which Kiran provided me the same information was provided by Rohan over the call and over the call Abhishek denied for everything. When I asked about email address to address everything from Rohan call disconnected. I again initiated the chat this time Jitender asked me to connect to supervisor I got connected name Anand he also denied for email address. All call records are attached except the Phillips one


Please check and help me out regarding this.
They are not ready to provide any emails for complaint. Now because of this I have to travel 30 km for service center and the product was picked by nearest local store abd delivered to me.
 
I ordered a tablet from flipkart its lenovo legion tab after 7 or 8 days i saw while trying to turn on developer settings on its model given on website and model number on device is different i asked flipkart to hlp me with this they to ask brand abt it then brand told me they can hlp with warrenty which was claimed i hadnt recieved but they couldnt hlp me with return as it was flipkart fault and they did it but i still didnt wanted to keep it cuz it is some chinese model acc. To me flipkart is just wasting time giving deadlines ,sayin talk to brand ,do this do that i had emailed them over 10 times i am still not able to email them i think i started emailing at 13 but still no proper hlp given and idk what to do i didnt knew flipkart can be this scammy,tbh i am minor i am 17 if my mother knew abt tab we ordered is like this and is not able to return she will be very disspointed into me ,can anyone hlp me pls
 
To flipkart,
I have ordered arti sweatheart blouse from flipkart which i returned but no delivery partner has come to receive my product. And the customer care services are of no use they provide with no solution they just keep saying wait and watch the names are riya priyanka and janvi who have talked very rudely with me.
And my pick up was supposed to happen on 5th june now it showes 24 june and they just keep extending the date and do not provide me with refund.
Kindly look into my issue
 
I am facing a 'Something went wrong' error on the loan eligibility page for the last 12 days. App is updated, cache is cleared, but still not working. Please fix this backend glitch.
 
Respected sir,My name is Arya. I live in Kadavila, Thiruvananthapuram district, Kerala. I want to bring an important matter to your attention. I ordered bite of dight mix dry fruitz from flipcart this month. I received the item on 25/06/2026. I open it. It is food. It is okay if it is something else. I open the packet. Food in a dirty bottle. It smells bad when I open the bottle. I have a new label attached so that you don't know that the expiry date has passed. flipcart
It's not a big online platform. So when someone orders something and goes to buy it from them, shouldn't they verify it? It's very bad. What kind of dirty things are being sold on Flipkart? When you make a profit, someone else's life is being lost. Who knows if something happens to them after consuming this. When you are giving away a platform to a few small businesses, you should bring in rules to uphold truth and justice.
Faithfully yours
Arya. S
 
Hi Flipkart Team,

I tried multiple times to discuss with customer care executives for my order (Order ID OD437892551721512100) which is getting rescheduled without my consent multiple times and delivery agent assigned also not receiving calls after rescheduling it.

Below is the history of EKART logistics attempts for tracking ID FMPP4095329148:

Friday, June 26, 2026 11:53 PM Banglore Dispatched to YelhankaIPC_YLK_BLR
Saturday, June 27, 2026 01:55 AM Banglore Received at YelhankaIPC_YLK_BLR
Saturday, June 27, 2026 07:57 AM BANGALORE Dispatched to SariPalyaLDP_YLK_BLR
Saturday, June 27, 2026 03:19 PM BANGALORE Received at SariPalyaLDP_YLK_BLR
Saturday, June 27, 2026 03:21 PM BANGALORE Out For Delivery
Saturday, June 27, 2026 07:34 PM BANGALORE Unsuccessful Undelivered. (Rescheduled to: 2026-06-28)
Monday, June 29, 2026 05:22 PM BANGALORE Unsuccessful Undelivered. (Rescheduled to: __dd-mm-yy__)
Wednesday, July 01, 2026 02:03 PM BANGALORE Out For Delivery
Wednesday, July 01, 2026 07:39 PM BANGALORE Unsuccessful Undelivered. (Rescheduled to: 2026-07-01)

Update history on FLipkart:
Your item has been received in the hub nearest to you
Sat, 27th Jun '26 - 3:19pm
Out for delivery
Wed, 1st Jul '26
Your item is out for delivery
Wed, 1st Jul '26 - 2:03pm
Delivery Rescheduled
Delivery will now be attempted on Jul 02
Wed, 1st Jul '26 - 7:39pm
DeliveryExpected by Thu 2nd Jul
Item yet to be delivered.
Expected by Wed, 1st Jul
Expected by Thu, 2nd Jul

If the product is received on 27-Jun-2026 and since that day, I am getting update that Out For Delivery and then getting rescheduled. Please resolve this issue as I can't wait for this Open Box Delivery, same was happening with my last order of Qubo smart door lock which finally I had to cancel.
Again, I am having the same experience.
Please do the needful on priority basis.

regards,
Rahul
 
My order
OD437726016172454100

I have requested for refund not replacement. When I try to explain to the customer service they are not getting what I’m trying to tell them.

How come you want the money for the faulty product.

Can you arrange a refund issued as soon as possible to the original payment methods. This is against the policy and it’s not acceptable for a consumer using your platform.

What am I going to do with the faulty product. The installation team reviewed and said they will refund.
 
I am writing to report an issue regarding my Flipkart account. I have noticed that none of my previous return requests are visible anymore. It appears that my return history is missing.

Could you please check whether my return records have been removed, deleted, or if there is any issue with my account? I would also like to know if all of my return requests have been marked incorrectly or if there is any problem preventing me from viewing them.

Kindly investigate this matter and let me know the reason. If any action is required from my side, please inform me.

Order ID
OD337985886035625100
OD337912551276679100
OD337917814340633100
OD437912710588144100
OD337915214100957100
OD437638969632944100
OD437630369802425100
OD337611221905790100
OD437617440467008100
OD437655662323194100
OD337647416453918100
OD437618548823670100
OD337631539871973100
OD437649102732687100
OD437567921838270100
OD437602044128513100
OD337592040991083100
OD337627286103077100
OD437597583183158100
OD337597323999667100
OD337577981692116100
OD337635631301088100
OD437571636185043100
OD437606018143811100
OD437613124720958100
OD337604057123362100
OD437569280895821100
OD337581627202330100
OD437584130585884100

OD437606255584191100
OD337552608238055100
OD337499754520103100
OD337545955689205100
OD437550506189352100
OD437562804897473100
OD437562973051238100
OD437457286229880100
OD337480407661595100
OD437422012429397100
OD337541695271559100
OD337554623371500100
OD437483193011265100
OD437459570695507100
OD337493677033379100
OD337468196567638100
OD337480407661595100
OD437457354198681100
OD437448481728949100
OD437433820165777100
OD437463884847351100
OD337399473633965100

OD337389993224974100
OD337412647082845100
OD437407594506680100
OD437406215867186100
OD337406230576088100
OD337407662528744100
OD337407220434625100
OD337416748178492100
OD337412916740951100
OD437404485673648100
OD337404621865733100
OD437396568231551100
OD337404379180302100
OD437398512951945100
OD437404250508104100
OD337320458637772100
OD337190673322883100
OD437112278912638100
OD337196548902686100
OD437188445685713100
OD437188424920921100
I would appreciate your prompt response and assistance in resolving this issue.

Thank you.
Mob:9897489927
Email:niranajansingh123@gmail.com
Regards,
Niranjan Singh
 
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