JIOMART - FUNGUS OVER AND INSIDE MOTHER DAIRY BUTTER 500 GMS

jioankur123

jioankur123

New member
Website Name
JIOMART APP
Loss Amount
290
Ratings
1.00 star(s)
Ticket No:787241992199
Ticket No:787508102235
JIOMART, Order Date 19-08-2026
Order ID#JM6A85469501A54E2B2B, Shipment ID#JM6A85469501A54E2B2B-01
WE RECEIVED CONTAMINATED PRODUCT ONE OF THE ITEM MOTHER DAIRY BUTTER 500 GMS SHOWING FUNGUS OVER AND INSIDE THE BUTTER
IT IS NOT AT ALL EDIBLE, WE REQUESTED TO CHANGE THE PRODUCT BY PLEASE REPLACEMENT OR REFUND Rs 290/- , JIOMART SERVICE PERSON FIRST TOLD IT WILL BE REPLACE, BUT EVEN AFTER 3 DAYS PASSED THE DIDNT REPLACED, I EMAILED AGAIN, AFTER THAT THEY REFUSED TO DO ANYTHING AND GIVING IRRELEVANT REPLY, COPY OF EMAIL ATTACHED
 

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Hello @jioankur123

Thank you for reaching out. We noticed that you are facing the similar problem with Jio Mart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'JioMart online delivery payment made but order not received'

Hello @Andrea

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Day 1 - Step 1:
  • We recommend that you first call the JioMart customer care at "18008901222" and register your complaint.

  • You can also contact JioMart through their...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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