Complaint Against Haritu Trading Pvt Ltd – Product Quality Not Satisfactory and Seller Not Responding

Ansh_mishra

New member
Loss Amount
1302
Ratings
1.00 star(s)
I am filing this complaint against Haritu Trading Private Limited regarding my order #GDL184842, which was delivered on 9 September 2026 through Ekart (Tracking ID: MJTC0443610463).

I am not satisfied with the quality of the product and want to return the product and receive a refund. I attempted to contact the seller/customer support multiple times to initiate the return, but I was unable to get any proper response.

The contact number provided by the seller +91 9999339186 is not reachable. I also tried contacting the other number displayed on their website, +91 9220248884, but I could not get through. In my attempts, the calls were either not reachable / incoming calls appeared to be blocked, making it impossible to contact customer support.

The seller's return policy states that return or complaint requests must be raised within 24 hours of receiving the product. I am therefore raising this complaint immediately and within the stipulated period.

I request that the seller be directed to accept the return, arrange the return pickup, and provide a full refund for the product.

I am ready to provide the order details, delivery proof, product photographs/videos, payment details, and screenshots of my attempts to contact the seller as supporting evidence.

I request your assistance in resolving this matter at the earliest.
 
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