No service available of MarQ AC from Flipkart

VivekRaj

VivekRaj

New member
Seller Name
Flipkart
Company Name
Flipkart
Product Name
MarQ AC
Website Name
Flipkart
Customer Care Number
08045471090
Loss Amount
35000
Ratings
1.00 star(s)
Opposite Party Address
KH NO 14/6, BINOLLA, Gurugram, Gurugram, Haryana,122413
Here i raising service complaint against MarQ AC purchased by flipkart.
Order no- OD437829048696678100

I have faced lots of issues from the day i purchased AC from Flipkart.
Copper Pipe was missed with box. Installation team charged extra for pipe and related parts.
Flipkart refunded money after 2 months.
Now outdoor unit stopped working and i lodged complaint at the brand on 10 August. But no solution after 15 days.
I am continuously asking support team but no solution and no escalation from Support team.

Kindly arrange to resolve Issue.

Regards
Vivek
8588871771
 

Attachments

Hello @VivekRaj

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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