Complaint Regarding Damaged and quantity issue - Order ID: OD338434346101972500

R

rai.aman

New member
Seller Name
Shreyash Retail Private Limited
Company Name
Flipkart Minutes
Product Name
Surf excel Matic Front Load Fresh Liquid Detergent (2 L)
Website Name
Flipkart Minutes
Loss Amount
316
Ratings
1.00 star(s)
Opposite Party Address
D-6 &7 Kiran Garden, Uttam Nagar, Opp. Pillar No. 715 New Delhi 110059, Delhi , DELHI, India - 110059, IN
Dear Flipkart Customer Support Team,

I am writing to bring to your attention a serious issue with my recent order OD338434346101972500, delivered on 23-08-2026.

Upon opening the package, I noticed that the shipment was incomplete and the items received were in a damaged condition.

This is not the quality of service I expected from Flipkart. I have attached clear photos of the outer packaging, the shipping label, and the damaged products for your reference.

I request you to kindly arrange for a replacement or process a full refund for the affected items at the earliest.

Looking forward to a quick resolution.

Order Details: Surf excel Matic Front Load Fresh Liquid Detergent (2 L)

Order ID: OD338434346101972500

Registered Name: Aman Rai
Contact Number: 8447431782343538.jpg343541.jpg343534.jpg343536.jpg
343499-jpg.15892


Sincerely,
Aman Rai
 

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Hello @rai.aman

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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