Urgent: Order Marked Delivered but Parcel Not Received – OD338377453983346100

Krashish

New member
Seller Name
Fulfilled by TBL Online
Company Name
Flipkart
Product Name
Mi 20000 mAh 22.5 W Compact Pocket Size Power Bank (Matte Black, Lithium Polymer, Fast Charging for Mobile, Earbuds, Smartwatch, Tablet)
Website Name
Flipkart
Customer Care Number
1800 202 9898
Loss Amount
2128
Ratings
1.00 star(s)
Opposite Party Address
Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, Karnataka, 560103, India
Dear Flipkart Support Team,

I am writing regarding Order ID OD338377453983346100, which is showing as “Delivered,” but I have not received the parcel.

The delivery executive called me in the afternoon and asked for the OTP. Since I live inside a cantonment where outsiders are not permitted to enter, I shared the OTP as I was expecting the delivery at the gate.

However, when I reached Dogra Gate, there was no parcel. I also checked with the staff there, and they confirmed that no delivery executive had come to the gate to deliver my parcel. I have also been informed that multiple parcels are currently missing.

I received the delivery SMS in the afternoon, followed by an email around 18:52 stating that the order had been delivered. However, the parcel has not been handed over to me.

Please urgently investigate this matter, trace the parcel, and provide me with the contact details of the delivery executive who marked the order as delivered. I also request you to confirm where, when, and to whom the parcel was handed over.

Please treat this as an urgent delivery dispute and resolve it at the earliest.

Regards,
Ashish Kumar Sharma

7276605882
 
Hello @Krashish

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.



If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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