The customer care is not solving problems and not initiating the damage product to be returned they only delaying the time from last one month I am trying to reach and waiting but all the time they only taking images of damage product and also raising new complaint and their customer care agents and arrogant
Thank you for reaching out. We noticed that you are facing the similar problem with Jio Mart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We are outlining the first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.
Day 1 - Step 1:
We recommend that you first call theJioMart customer care at "18008901222" and register your complaint.
You can also contact JioMart through their...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
