Flipkart order issue, received damaged product, they denied to return.

Siddharth

Siddharth

New member
Seller Name
Flipkart limited
Company Name
Flipkart limited
Product Name
Washing machine
Website Name
www.flipkart.com
Customer Care Number
+914467490200
Loss Amount
8075
Ratings
1.00 star(s)
Opposite Party Address
Flipkart limited, Bangalore india
I received a damaged product, want to return or replace the product but they denied to do. I called many times to flipkart customer care number. Every time they told me to upload the images of the broken part of the product, i provide all the details. But they rejected my request of return.
 

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Hello @Siddharth

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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