Amazon Laptop Customer care Fraud

M

Mayankupadhyay22

New member
Seller Name
Amazon India
Company Name
Amazon India
Product Name
HP 15 laptop
Website Name
www.amazon.co.in
Customer Care Number
180012009009
Loss Amount
45036
Ratings
1.00 star(s)
Opposite Party Address
Villa 61, Pristine homes Sadullapur Noida extn, UP
Hi Sir

I ordered HP Laptop on 6th July and it was supposed to be delivered on 12th july. On 12th july we also spoke to amazon customer care and they assured you will get your order within 24 hrs. B y 13th morning it was showing delivered which we have not received. amazon agants said we cant help you in this. we have 24*7 camera on our mail door. We are ready to give all proof but nobody is helping us. Please look into this matter, its our hard earned money. Some serious fraud is going on in amazon.
 

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Hello @Mayankupadhyay22

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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