CROMPTON Mixer Grinder through FLIPKART

hem2377

hem2377

New member
Seller Name
FLIPKART (Supplier SANIYA ENTERPRISES (CLOUD2019))
Company Name
CROMPTON
Product Name
CROMPTON BOLTMIX COOL 750W Mixer Grinder
Website Name
FLIPKART
Customer Care Number
04471667800
Loss Amount
3365
Ratings
1.00 star(s)
Opposite Party Address
Flipkart India Pvt Ltd, LUDHIYANA
My order was of CROMPTON BOLTMIX COOL 750W Mixer Grinder dtd.25.05.26 of Rs.3,365/- through FLIPKART, but I was received product in Total Damaged Condition on 04.06.26.

When I requested for a Replacement next day, then Seller SANIYA ENTERPRISES (CLOUD2019) have sent me Mixer of an ordinary brand SURYAVIVA of 500W on 19.06.26. Then I requested for Return of the product on 20.06.26 and their system showing that pickup will be done by 02.07.26, but still I am following up for the Pickup of wrong material & Refund, and no any response received from FLIPKART till date i.e. 03.07.26.

My Return Request# 12265404040135792712552448 / 20.06.26 is still pending. I am continuously following up on mail with Customer Care under CC to Grievance but till date no any response received.

What should I do now ???
 

Attachments

  • Invoice Cropmton Mixer Grinder.pdf
    Invoice Cropmton Mixer Grinder.pdf
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  • WhatsApp Image 2026-06-04 at 8.28.14 PM.jpeg
    WhatsApp Image 2026-06-04 at 8.28.14 PM.jpeg
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  • WhatsApp Image 2026-06-19 at 10.25.30 PM.jpeg
    WhatsApp Image 2026-06-19 at 10.25.30 PM.jpeg
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Hello @hem2377

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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