Amazon Fraud

S

Shweta Gupta

New member
Seller Name
Amazon
Company Name
Godrej
Product Name
Godrej aer matic kit
Website Name
Www.Amazon.in
Loss Amount
-451
Ratings
1.00 star(s)
This is to inform you that I have purchased a aer metic room freshner from Amazon on 8 june 2026 for which i requested for a return same day as it was not working since the day it is delivered. It is not either picked up or neither they are ready to refund.. Its been more than a month but no pickup and refund has been provided.. They are making fool to all of us by selling these defective products and not agreeing for a return and refund. I have contacted customer care 8-9 times but they always say that you will get refund in 3-5 days.. For the proof I am attaching the mail snap here. please do the needful.
 
Hello @Shweta Gupta

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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