Not getting Refund after order cancellation due to unforeseen circumstances by myntra

milan4068

milan4068

New member
Seller Name
Myntra
Company Name
Myntra Pvt Ltd
Product Name
Angerhood Men mid-rise stretchable baggy jeans, SZN men striped casual shirt
Website Name
Myntra.com
Customer Care Number
+91804001145
Loss Amount
543
Ratings
4.00 star(s)
Opposite Party Address
A-81, JAI BHAWANI COLONY, THALTHARA PATH, KHATIPURA MODJaipur, RAJASTHAN - 302012,

FLAT NO L-626, FLOOR 3RDMANGOLPURINew delhi, DELHI - 110083
I, Milan Solanki, am writing to file a complaint against Myntra Designs Pvt. Ltd. regarding the delivery of a product. I placed two orders with an order (Order ID: 1332713 86812894956103) on 07/06/2025 with paid INR 453 Prepaid order through the Myntra with amount app and I have not received any of my products and they have cancelled both the orders without information. I immediately raised a concern about undelivered product why you cancel my order on Delivery date. However, Myntra’s customer service team cancel them in the name of technical issues and no resolution is provided (We had cancelled your order due to unforeseen circumstances).This constitutes a clear deficiency in service and unfair trade practice under the Consumer Protection Act, 2019. Therefore, I request the Hon’ble Consumer Forum to take appropriate action against Myntra and direct them to deliver my product with same price as I buy, or give me a refund along with compensation for harassment and inconvenience caused. Please find Screen shot as evidence.
 

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Hello @milan4068

Thank you for reaching out. We noticed that you are facing the similar problem with Myntra that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Regarding not returning 2 original and 1 different product on purchasing 3 jeans pants from Myntra and postponing the return for more than 1 month.'

Hello @naresh2026

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to support@myntra.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement.

If not received...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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