No response from FLipkart w.r.t defective product supplied

R

rainasanjay

New member
Seller Name
Flipkart
Company Name
Flipkart
Product Name
Dinning Table Rosewood Sheesham
Website Name
flipkart.com
Customer Care Number
18001238783
Loss Amount
32300
Ratings
1.00 star(s)
Subject: Urgent Escalation: Missed Return Inspection & Delayed Refund – Order ID: OD437701907325332100
Dear Flipkart Grievance Team / Customer Support,
I am writing to urgently escalate an unresolved issue regarding a return pickup and refund for Order ID: OD437701907325332100.
A product inspection and pickup were officially scheduled for yesterday, 14 June 2026. However, no executive arrived at my location, and I received no communication regarding the delay.
Key details of my request:
  • Order ID: OD437701907325332100
  • Scheduled Inspection Date: 14.06.2026 (Missed)
  • Current Status: No response or update from your support channels.
This lack of service and communication is highly disappointing. Please arrange an immediate priority pickup for this item and process my refund without further delay.
I expect a prompt resolution and a confirmation email within 24 hours.
Regards,
[Sanjay Kumar Raina
[9871569990}

 
Hello @rainasanjay

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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