Empty box delivery -FLIPKART

Deepa P

Deepa P

New member
Seller Name
Casio Gshock
Company Name
Flipkart
Product Name
Casio Gshock CASIO GA-140GB-1A1DR G-SHOCK Black-Gold
Website Name
Flipkart
Customer Care Number
044 7178 3000
Loss Amount
8004
Ratings
1.00 star(s)
Opposite Party Address
Flipkart
I ordered a Casio G shock watch costing 8004. It was open box delivery and when delivery agent opened the box there was nothing inside it. On calling customer care no proper response was given and the process is so bad that they are not ready for refund instead asking customer to wait for 24 hrs. The senior executives are showing attitude very bad behaviour if seniors can't take any action why are they even holding the post. Customer should wait for 24hrs to get a solution already delayed delivery on top of that a birthday gift opened by the respective person with no product. Flipkart should immediately refund the amount instead asking the customer to wait for 24 hrs and senior executives talking with arrogance spoke to arpit, arpita, some senior executive named vashisht or vishambar. Need urgent help on this.OD437683453841390100 order number.
 

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Hello @Deepa P

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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