9/262A
Bharathi nagar,kavalkinaru junction,Tirunelveli district 627105 Tamilnadu
I have ordered 2 lunch boxes on amazon it was never delivered to me but the status says delivered and this issue is not only with the current order i have already faced this issue nearly 6 times but they never resolve my problem and instead blamed my account saying violation of their refund policy and refused to give me a refund and they asked me to raise a query regarding my issue but they the investigation team disclosed the problem saying they can’t resolve it and not to give me a refund or replacement
Order id 171-9030823-9360315
Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We are outlining the first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.
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We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
