FNP order not delivered on time

P

Prerit Aggarwal

New member
Seller Name
FNP
Company Name
FNP
Product Name
Personalised Bamboo Wireless Charger Clock
Website Name
fnp.com
Loss Amount
1767
Ratings
1.00 star(s)
I wanted to highlight here that I have ordered from FNP on 3rd June where it was mentioned that the ordered item will be delivered by 4th June but the item is not delivered yet on 6th June and there is no communication from the FNP team for any delay.

I need the resolution and compensation on this as that was the auspicious day of one of my family member and FNP team has ruined it.

Tracking details attached here.

Order ID #73022755
Sub Order ID #7302275501
 

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Hello @Prerit Aggarwal

Thank you for reaching out. We noticed that you are facing the similar problem with FNP that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Complaint against FNP : Product not delivered and no refund processed'

Hello @Agni

We are outlining the first step to be taken before filing a case against the FNP in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Call/Online
We recommend that you first call and register your complaint at 9212422000, then Send a detailed email to grievance@fnp.com outlining your issue, including...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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