Urgent Resolution Required Escalation Request for Orders Issue

Flipkart174

Flipkart174

New member
Seller Name
Ekart
Company Name
Flipkart
Product Name
Shoes
Website Name
www.flipkart.com
Customer Care Number
7980039909
Loss Amount
999
Ratings
1.00 star(s)
Opposite Party Address
Patna
Dear Flipkart Team 7980-039909,
I am writing to formally request a prompt and satisfactory resolution regarding my recent order.
Please do not proceed with any decisions without my explicit consent, and do not deviate from the core issue.
I expect one of the following outcomes:Immediate delivery of the product I ordered,If the original seller is unable to fulfill the order,
I request Flipkart to arrange the same product from an alternate vendor, as Flipkart has the capability and network to do so.
ORA full refund of the total amount I have paid, including:Product costPlatform fee
EMI processing charge
The first EMI already paid
I also request that this matter be escalated to top management and treated with utmost urgency.
I trust Flipkart will handle this matter professionally and ensure a resolution that avoids further inconvenience.
 
Hello @Flipkart174

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Reverse Pickup Completed but Return Cancelled – Order ID OD336206895394649100 – Immediate Intervention Required'

Hello @Tousif

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
We recommend that you first call the Flipkart customer care at "044-45614700" and register your complaint.


Step 2 – Email Customer Care
Please send a detailed email...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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