Subject: Complaint Regarding Failure to Close Amazon Account

I want to file a complaint against Amazon India regarding my account closure request.
I requested Amazon customer care multiple times (around four times) to permanently delete/close my Amazon account. However, despite following their instructions repeatedly, my account has still not been deleted.
Every time I contact customer support, they ask me to repeat the same process again instead of resolving the issue properly. During my last call with customer care, the representative disconnected the call without providing any solution or proper assistance.
Due to this, I am facing mental harassment, inconvenience, and poor customer service experience.
I request the concerned authority to take appropriate action against Amazon India and ensure that my account is permanently deleted as requested.
Thank you.

Hello @kiru

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.



If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks