Escalation Regarding Defective Bajaj Induction Stove and Poor Service though Flipkart

Hi Team,

I want to escalate an issue regarding a Bajaj induction touch panel stove that I purchased through Flipkart on Thursday, 28th May.

The service experience has been very poor. The stove has not been heating at all from day one. I raised a service ticket, but it was automatically closed. When I contacted customer care, they informed me that the technician had closed the ticket. However, no technician visited my house.

I created a second service ticket on Saturday, but still nobody has visited or contacted me regarding the issue.

I am very disappointed with the service and request immediate action to resolve this issue at the earliest.

I will wait until today. If nobody turns up, I will be forced to proceed with legal action.

Regards,

Thanks & Regards
Purushotham
9060893006

Hello @PurushothamHK

Thank you for reaching out. We noticed that you are facing the similar problem with Flipkart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.



If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks