I purchased a boAt product from JioMart on 1 March 2026.
The details of the purchase are as follows:
Order ID: 17723889611526936A
Shipment ID: 17723890308561982761J
Product Name : boAt Energyshroom PB400 Powerbank with 20000mAh battery capacity with Smart IC Protection Burgundy ( ECNM5090454)
The product was manufactured by boAt Lifestyle and carries a manufacturer warranty.
To claim warranty and verify the product on the official boAt Support Portal, I was required to upload a valid invoice.
JioMart supplied only a printed invoice whose ink gradually disappeared, rendering the invoice unreadable and unusable when tried to check on May 1st, 2026.
I requested a proper digital invoice (PDF or downloadable tax invoice) from JioMart multiple times, but JioMart failed to provide a clear and legible invoice.
Due to the absence of a valid invoice, I have been unable to:
Thank you for reaching out. We noticed that you are facing the similar problem with Jio Mart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We are outlining the first step to be taken before filing a case in the Consumer Forum.
Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.
Day 1 - Step 1:
We recommend that you first call theJioMart customer care at "18008901222" and register your complaint.
You can also contact JioMart through their...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
