Urgent Complaint – Prepaid Order Marked Delivered but Not Received

S

sathyapriya

New member
Seller Name
CRAFTIFY INDIA
Company Name
Meesho
Product Name
Wooden Heart DIY mandala painting kit
Website Name
Meesho
Loss Amount
116
Ratings
1.00 star(s)
Opposite Party Address
Service partner Xpress Bees
Dear Sir/Madam,

I am writing regarding my prepaid Meesho order which has been incorrectly marked as “Delivered through OTP”, even though I never received the product.

Order Details: Wood heart DIY wooden mandala painting kit activity set

Order ID:#282549271735550661

Registered Mobile Number:95735 60646

Amount Paid:115

I already raised complaints with customer support multiple times, but my request was closed without proper investigation. I did not receive the package, and no valid delivery proof was shared with me.

I request you to immediately:

Reopen my complaint

Investigate the delivery with GPS/location proof and delivery person details

Provide either a full refund or re-deliver the product

This issue has caused financial loss and mental stress. If the matter is not resolved immediately, I will be forced to escalate the complaint to the National Consumer Helpline and Consumer Court.

Kindly treat this as urgent and resolve the issue at the earliest.

Thank you,
N Sathya priya.
 

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Hello @sathyapriya

We noticed that you are facing the similar problem with Meesho that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Order delayed by meesho for about 3 weeks'

Hello,

After reviewing your complaint regarding the delayed Meesho order, we understand that you had placed an order through the platform expecting delivery within the promised timeframe. However, according to your complaint, the product allegedly remained undelivered for nearly three weeks despite the estimated delivery schedule shown during purchase.

You mentioned that even after repeated follow-ups and checking the tracking updates regularly, the order status either did not change properly or the delivery kept getting postponed without any clear explanation. Due to the...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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