On line shopping from Jio Mart

D

dipak Rajbongshi

New member
Seller Name
Smart bazar, as Jio mentioned
Company Name
Jio Mart
Product Name
Groceries
Website Name
www.jiomart.com
Customer Care Number
18008901222
Loss Amount
866
Ratings
1.00 star(s)
Opposite Party Address
Dipak Rajbongshi , tezpur sonitpur Assam.
I have ordered some groceries from Jio Mart. I have already paid 866 rupees for same. The delivery date was 1st April 26. Yet they naighter delivered my order nor refund me. I have talking with customer support so many times every time they promised me to deliver the product as soon as possible. But I didn't get any solution.
 

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Hello @dipak Rajbongshi


Thank you for reaching out. We noticed that you are facing the similar problem with Jio Mart that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'JioMart online delivery payment made but order not received'

Hello @Andrea

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Day 1 - Step 1:
  • We recommend that you first call the JioMart customer care at "18008901222" and register your complaint.

  • You can also contact JioMart through their...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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