IGP.com ruined mothers day

Kashishmiglani10

Kashishmiglani10

New member
Seller Name
IGP.com
Company Name
IGP.com
Product Name
Mother’s Day Flowers and Photo frame
Website Name
Igp.com
Customer Care Number
+91 22 3965 030
Loss Amount
1556
Ratings
1.00 star(s)
They promised a SLA of delivering by 2 pm on Mother’s day but at 4:30 pm told me that they are not able to. They are cheats and have harassed me mentally and emotionally by ruining my mother’s day.

Order id: 18291875
 
Hello @Kashishmiglani10

Thank you for reaching out. We noticed that you are facing the similar problem with IGP that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'IGP.com customer care not responding, want to file a case against IGP'

Hello @Disappointed

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step 1:
Skip this step as you have already WhatsApp them
  • We recommend that you first contact IGP customer care on their whatsapp number "+91-(22)3965-0300" and register your complaint.
...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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