14 missed items refund money not received

K

khushineupane071

New member
Seller Name
Myntra
Company Name
Myntra
Product Name
Monohari sarees
Website Name
Myntra.com
Loss Amount
11872
Ratings
1.00 star(s)
i ordered 4o sarees and paid the full amount 1st. After,i checked items in Ekart office only in front of the cctv camera & ekart personal staff 14 items were missed,26 received was also different.For,the 14 items which I have not received I'm still not able to get the refund even after complaining on the same day today is 27th march already 11 days& staff not helping while calling customer care support.They just cut the call or give timeline date & again but no help.order id-
132470122495323580801
 

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Hello @khushineupane071

Thank you for reaching out. We noticed that you are facing the similar problem with Myntra that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Regarding not returning 2 original and 1 different product on purchasing 3 jeans pants from Myntra and postponing the return for more than 1 month.'

Hello @naresh2026

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to support@myntra.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement.

If not received...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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