Missing product/Another product

P

Paras Kotadiya

New member
Website Name
shopify.com
Loss Amount
1299
Ratings
4.00 star(s)
I have ordered 3 watched with total worth Rs. 1299/- in sale discount from Progue with my mobile no. & OTP on 08-03-2026 which was delivered on 12-03-2026.
During delivery I have paid amount 1299/- and after that at night I have unbox the package. Then I have found a cheaper quality of one watch instead of the three watched I have ordered.
 
Hello @Paras Kotadiya

Please follow the below steps:

Step 1
If you have paid through UPI like paytm or googlepay, visit NPCI website and register your complaint.

National Payments Corporation of India (NPCI) - Enabling digital payments in India

National Payments Corporation of India is an Umbrella Organisation that facilitates services like UPI Payment, Bharat Bill Pay, RuPay Card, FASTag, NACH, UPI & Adhaar Based Digital Payments in India. Know More.
www.npci.org.in www.npci.org.in

Step 2
File an Online complaint with National Cyber Crime Reporting Portal: https://cybercrime.gov.in

Step 3
File a complaint with Payment Gateway Service Provide

If they receive too many complaint, they will instantly banned the website and the payment gateway.

Thanks
 
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