amamzon.in Fraud

Seller Nam / SOUNDLABZ
Sold invoice By / sekar rajkumar No.2CM-453,B Channasandra, East Of NGEF LAYOUT ,Kasturi nagar,BANGALURU.KARNATAKA 560043.IND
Company Name : -Amazon.in
Product Name :- Denon AVR-X250BT 5.1 Ch. 4K Ultra HD AV Receiver with Bluetooth (Black)
Website Name :-Amazon.in.
Order # 406-7023237-9025935
Customer Care Number 1800-1200-1571
Loss Amount 30,000/-
Ratings 4.6 out of 5.00 star(s)
Opposite Party Address Amazon India Private Limited, SOUNDLABZ
Subject: contactseller-A2HESZMZO4VT99
C/O AMAZON Seller servicees pvt ltd,26/1, 10th floore , bridgeworld trade center, 26/1 Dr. Rajkumar Road, Malleshwaram (West), Bengaluru – 560055.


Complainant:
Pavan Ravula,
Flat 104 Sai teja residency ,sv nagar road no 2,nagaram ,
keesara road , near hp bunk ,nagaram ,hyderabad 500083
mobile no :9030170657
email.pixel.p9@gmail.com


Opposite Parties:
Seller Nam / SOUNDLABZ
Sold invoice By / sekar rajkumar No.2CM-453,B Channasandra, East Of NGEF LAYOUT ,Kasturi nagar,BANGALURU.KARNATAKA 560043.IND
Company Name : -Amazon.in
Product Name :- Denon AVR-X250BT 5.1 Ch. 4K Ultra HD AV Receiver with Bluetooth (Black)
Website Name :-Amazon.in.
Order # 406-7023237-9025935
Customer Care Number 1800-1200-1571
Loss Amount 29.005/-
Ratings 4.6 out of 5.00 star(s)
Opposite Party Address Amazon India Private Limited, SOUNDLABZ
Subject: contactseller-A2HESZMZO4VT99
C/O AMAZON Seller servicees pvt ltd,26/1, 10th floore , bridgeworld trade center, 26/1 Dr. Rajkumar Road, Malleshwaram (West), Bengaluru – 560055.


Case:
I ordered:- Denon AVR-X250BT 5.1 Ch. 4K Ultra HD AV Receiver with Bluetooth (Black) on jan 27/2026 at 12.26pm ; Order ID: #406-7023237-9025935; Price: ₹29.005; Seller shown: SOUNDLABZ.
Amazon marked delivery on 01.02.2026 at ~04.56PM. Package was received by my self only OTP authorisation from my phone.
On opening the sealed pack around 05.04 PM (photograph taken), I found dust ,papaers,some forniture brouchers,damaged small speaker boxes ,stones,speaker box meshmini transformer,some electric garbage etc/
I immediately contacted Amazon chat/support, shared photos and the unboxing images. Despite this, Amazon customer care person simply they said we aproved within 3 working days it ll refund your account but how i stressed with their delivery of these type of garbage by taking 29000rs /-
and after i realised for rise acomplaint against them .i need my money back as well no bady should not suffer like me anymore.mentally i too dissopointed with this amazon irresponsibe service after spenting of 29000/- .so i finally desided to demanding a comprehensive justice .

this is what i got today in deliver by the amazon partner soundlabz seller from bangaluru( karnataka)

Hello @pavan ravula

Have you recorded any video at the time of opening the packet..

no sir ,i jus taken pictures and within the minuts i have approched amazon customer service and i have given breaf then raised refund request

I HAVE THE SAME COMPLAINT ABOUT THE SELLER
SEKAR RAJKUMAR
*No. 2CM-453, B Channasandra, East Of NGEF
Layout, Kasturi Na, gar, Bengaluru
BENGALURU, KARNATAKA, 560043
IN. LAST NOVEMBER I BAUGHT THIS ITEM FROM AMZON INDIA, BUT ITS NOT WORKING PROPERLY, WHEN I SWITCH ON THE PRODUCT AFTER 40 SEC IT SHUTTING DOWN AUTOMATICLLY, STILL THE PRODUCT IN UNDER WARRANTY PERIOD, CONTACTED AMAZON THEY TOLD ME TO CONTACT THE BRAND, I COULDNT UNDERSTAND I BAUGHT THIS FROM AMZON, NOT FROM THE DENON.I DONT KNOW WHAT I DO, HOW CAN I REPLACE THE DAMAGED PRODUCT OR HOW I GET THE WARRANTY SERVICE, TOTALLY DISAPPOINTED THIS

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