Unable to Place Orders for Over 10 Months From Amazon

PavithraS

PavithraS

New member
Seller Name
Amazon
Company Name
Amazon
Website Name
Www.amazon.in
Loss Amount
2000
Ratings
1.00 star(s)
Hi Team,

I am extremely frustrated and disappointed with the service from Amazon.
For over ten months I have been unable to place any orders on Amazon despite being a Prime member.
I have already sent multiple emails and called customer care several times, but absolutely nothing has been resolved.

This is unacceptable. A company of Amazon’s scale should not make its customers run in circles without providing a solution. If this issue is not resolved immediately, it will force me to reconsider continuing with Amazon Prime and escalate this matter through every possible channel.
 
Hello @PavithraS

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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