Ajio delivery delays

J

Jessie

New member
Seller Name
Ajio
Company Name
Ajio
Product Name
Dress
Website Name
Ajio
Loss Amount
272
Ratings
1.00 star(s)
Opposite Party Address
Bengaluru
Hi I ordered 4 products from Ajio. Absolutely none of them reached on time. And best part is absolutely no communication about the delay . They just keep changing the delivery day. Once, twice, it is understandable, but with all the products, they just keep on changing the date. Customer care says "oh we are so sorry" on repeat, but absolutely nothing is done to rectify it. Latest product: was supposed to be delivered on 19 march. The product reached blore on 18 march. Suddenly the expected date changes to 22 March, then 23 march, now 24 march . If you guys have a problem delivering on time, why do you even give the estimated date!!
 
Hello @Jessie

Thank you for reaching out. We noticed that you are facing the similar problem with Ajio that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Ajoi return and delivery delays'

Hello @Eunoia@777

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to customercare@ajio.com outlining your issue, including order details and any previous correspondence and request to Refund the ₹29/-.

If not received...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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