Hello
@BAL KISHORE DEO
We have carefully reviewed your complaint against
Being Human Clothing.
As per your submission, you placed two orders from
Being Human Clothing (Order No. #BH192352 and #BH222808) amounting to a total of ₹6,454. You subsequently cancelled both orders, but despite the cancellation being confirmed, no refund has been credited to your account even after two months. You have sent several reminder emails and attempted to contact them via phone, but have received no response from either channel.
We suggest you follow the steps below to resolve this matter:
Step 1 – Email Customer Care
Please send a detailed email to Being Human Clothing's customer support at:
customercare@beinghumanclothing.com
Mention both Order Numbers (#BH192352 and #BH222808), the total amount of ₹6,454, date of cancellation, and demand an immediate refund to your original payment source.
Step 2 – Escalate to CEO / Grievance Officer
If customer care does not resolve your complaint within 7 days, escalate the matter directly to:
Mr. Sanjeev Rao (CEO, Being Human Clothing)
Email:
grievance@beinghumanclothing.com
(Being Human Clothing, 3rd Floor, Peninsula Business Park, Tower B, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400013)
Step 3 – Send Physical Legal Notice (if emails remain unresolved)
If both the above steps fail, send a formal Legal Notice by registered post to:
CEO / Nodal Officer
Being Human Clothing (Mandhana Retail Ventures Ltd.)
3rd Floor, Peninsula Business Park, Tower B, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400013
Step 4 – File a Case at e-jagriti.gov.in
If no resolution is received after the above steps, please register and file a formal consumer case at
e-jagriti.gov.in with all supporting documents including order confirmations, cancellation proof, and payment receipts.
If you need any help drafting the emails, legal notice, or uploading documents on the portal, we are here to assist you.
Thanks
