Nykaa scam( deficiency in service)

I ordered from Nykaa in that order 2 lipsticks are missing wroth rupees 9300 when now I’m asking for refund Nykaa again and again denying the refunds I want to go legal with this now but still government sites are not opening.

Kindly post the complaint in detailed manner.

Attach invoice, mention reason of refund, mention policy related to refund, so that we can guide you accordingly.

Thanks