Consumer Complaint Against Flipkart for Non-Delivery of Product, False Tracking Details, and Harassment

Aman_029

Aman_029

New member
Seller Name
IWQNbecommerce
Company Name
Flipkart
Product Name
Samsung 1.5 ton 5 star ac 2025
Website Name
Flipkart
Loss Amount
41490
Ratings
1.00 star(s)
Opposite Party Address
Flipkart
I, Aman Meena, hereby file this complaint against the seller iwqnbecommerce for deficiency in service and unfair trade practices.
1. Facts of the Case
  1. I placed an order for a Samsung 2025 Model 1.5 Ton 5 Star Split AC (White) on 14 February 2026 through an online platform flipkart.
  2. Order Number: OD336792950252007100
  3. The promised delivery date was 28 February 2026 (by 11 PM).
  4. Despite the confirmed shipment status, the seller failed to:
    • Provide any tracking link.
    • Deliver the product by the promised date 28 feb
  5. I made multiple complaints and follow-ups regarding the delay and lack of tracking details.
  6. However, the seller has taken no action and has failed to resolve the issue.
2. Grounds for Complaint:
  • Deficiency in Service under the Consumer Protection Act, 2019.
  • Unfair Trade Practice.
  • Failure to deliver goods within the promised timeline.
  • Mental harassment and inconvenience caused due to non-delivery.
3. Relief Sought:
I respectfully request the Hon’ble Commission to:
Direct the seller to immediately deliver the product OR refund the full amount paid.
  1. Award compensation for mental harassment and inconvenience.
  2. Award litigation costs.
  3. Pass any other order deemed fit in the interest of justice.
I have attached copies of:
  • Order confirmation
  • Payment receipt
  • Complaint records/screenshots
  • Delivery commitment details
 

Attachments

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Hello @Aman_029

Thank you for reaching out. We noticed that you are facing the similar problem with AMAZON that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'amazon not doing refund for return product even not collecting product'

Hello @DILIP TEJWANI

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the Amazon via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to cs-reply@amazon.in outlining your issue, including order details and any previous correspondence and request to collect the Arquin...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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