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Before filing case in consumer court, I lodged a complaint in CPGRAMS (Department of Consumer Afffairs) also. They sent a mail to the company and the company refunded the disputed amount to me though they did not send any communication to me. Hence, the issue is treated as closed. Thanks for...

NO, when I called their customer care they replaced it . But I have another complaint wherein an inhaler is received in unsealed condition . Upon my complaint and follow up , they replaced it first and later refunded the amount as the replacement is also not in order. I have mail copies. I...

No, they deliver in a sealed cover which will be delivered through the nearest Medplus stores. The delivery boy leaves immediately after delivery of sealed cover. Even if I open and report any discrepancy, the delivery boy says "file a complaint online". Earlier, one medicine they sent wrong...

I bought a medicine PEGCLEAR 200 ml oral solution along with another 5 medicines on 9/11/24 through their website, but they delivered PEGCLEAR 119 gm powder. Chemical composition of both products are different. In the invoice, the name spelt correctly but a wrong product was delivered in its...