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I have cancelled the order and requested a refund. It is not clear when the advance amount of nearly 5 lacs will be returned to me. From the time I have sent the cancellation order, there is no communication from them regarding the refund process. I am looking for advice from anyone in this...

I have placed the order for a home lift. Initially, they were very proactive till I finalized and paid advance. Now, when I need their support to visit site and take measurements, the response has been pathetic. They never commit any date nor keep the promises made. I have decided to cancel the...