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This is policy and company saying I manipulate bed rest certificate but I can't do this the hospital organization fault not mine then my spoke to hospital then hospital give me new letter and I can submit but thye are saying I can consider old letter and claim rejected

My father, Shrikant Zute, is a Zomato gig worker. He met with an accident on 6th May, resulting in a temporary disability. We submitted the claim on 19th May. For almost three months, the matter was delayed over email without any concrete progress. Finally, I raised a complaint on X (Twitter)...