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For the sake of clarity, my claim before this Hon’ble Forum is limited to the COD amount of approximately ₹25,000 withheld by the opposite party, and not for the entire amount of ₹55,000. With respect to the remaining amount, I only seek correction of my wallet balance by restoring it to a...

Out of the total disputed amount, approximately ₹25,000 was deducted and kept on hold from my COD remittances. The remaining amount was adjusted by pushing my Shiprocket wallet into a negative balance, which I never authorized or consented to.

Complainant: Rohit Narula (Proprietor / Seller using Shiprocket services) Opposite Party: Shiprocket Private Limited Subject: Complaint regarding cheating, false commitments, unauthorized deductions, and coercive refund practices by Shiprocket Facts of the Case I am an e-commerce...