I had booked a hotel on 16th Feb 2026 on Goibibo which did not match the photos shown by Goibibo at all neither was it safe for a solo female travelling for medical purposes, so I had to cancel and find another hotel. Goibibo did not refund me my booking amount but just offered me a future...
I would like to report a very serious issue regarding our experience of cab from bagdogra airport to hotel sumitel ShangriLa, gangtok. This exp. involved a car accident that involved:-
1) reckless driving by driver Sujan Roy
2) careless attitude of drowsiness while driving in hilly roads
3)...
I’m sharing this to warn fellow travelers about the "Refund Trap" at @Goibibo. Even when the airline does the right thing, the middleman can still block your money.
The Timeline:
Jan 11: Flight cancelled. Refund request initiated.
Jan 17: Akasa Air confirms they have sent the money back to...
We had booked a ticket for 2 adults and 1 child(1 year) old for 30th Dec 2025 from Birmingham(UK) to Mumbai( India) through Saudia airline via Goibibo App. Ticket cost us around ₹94,529/- . There was a name spelling mistake for 1 pax where the letter ‘I’ was incorrectly updated as ‘U’ for which...
Consumer Name: Divyansh Maindolia
Service Provider (Opposite Party):
Goibibo (IBIBO Group Pvt. Ltd.)
Booking ID: GH21094261098318
PNR: 0167195235
Service Type: Hotel Booking
Hotel Name:
The Raikwal’s Hotel & Restaurant, Bhowali
Booking Date: 17 January 2026
Check-in Date: 17 January 2026...
I booked SpiceJet Flight SG 130 from Kolkata to Delhi dated 26 November 2025 through Goibibo (PNR RBH2KC). The flight was cancelled by the airline. Despite cancellation, the ticket fare refund of ₹4,089 has not been credited to me. SpiceJet claims the refund was processed to the travel agency...
I am writing to formally lodge a complaint against GoIbibo. I had booked a refundable flight from Vishakapatanam - Hyderabad to and fro via GoIbibo in Indigo. My plans were cancelled due to medical emergency. I have cancelled through Goibibo app, to waive off entire cancellation fees which the...
I booking a flight from CCU to Ahmedabad on 29 th December 2025 using Goibibo platform and paid 7821 rupees.
The flight was then delayed by 6+ hours and i contacted the airline - Spice jet , and they said I was entitled to a full refund.
In Goibibo app it was showing that I will get my refund...
I had booked a bus ticket from Hyderabad to Pune on 14th December 2025. The boarding from Hyderabad was scheduled at 8:15pm from Gachibowli, Hyderabad and was to reach Wakad, Pune at 6:55am. I had called the bus driver at 7:15pm on 14th December 2025 and asked the ETA of the bus. The driver had...
I booked an international flight through Goibibo (Booking ID: GOFLISTAI7VH5345433) and later cancelled it. Goibibo advertised that refunds are processed within 14 days, but it has now been over 25 days and I still haven’t received my money back.
Every time I contact customer support, I get the...
I had booked Hotel Arjunaa through Goibibo.com from 27th Dec till 29th Dec. Hotel charged me Rs.1000 extra during the checkout time without proper invoice or bill which is not at all acceptable. They mentioned it is for Extra Bedding, but it was not provided to us they mentioned i could have...
booked a SpiceJet flight (SG 651) from Guwahati to Jaipur through Goibibo (Booking ID: GOFLDSTAHQFE4538090) scheduled for 27 December 2025.
The flight was clearly marked as “Flight not operational”, which confirms that this was an airline-initiated cancellation and not due to any fault from my...
Dear Sir/Madam,
I am writing this email as a final warning regarding the gross negligence, deficiency in service, and illegal refund practices adopted by Goibibo and SpiceJet Airlines in relation to my booking detailed below.
Booking Details
· Passenger Names:
Vishal Rajesh Mehta
Chintan...
Hi Team,
I am registering the complaint against Goibibo [https://www.goibibo.com/](My Booking ID GOFLIGTAGR1Y4613002)
Due to current ongoing disruptions with indigo flight(start of december). I had received message and email that my flight with PnR number (R9K28A) has been cancelled by the...
i recently booked a hotel room through goibibo, after all payments dont through the app, when i reached the hotel they said no rooms left and they said the amount will be refunded and till now i havent recieved my refund amount. please look into this
My flight with American Airline was cancelled by Airline under PNR UOYEWB. Airline sent me confirmation of the refund they posted to GOIBIBI on 11th of Nov. Until now GOIBIBO hasnt refunded my money and their customer care team is disconnecting the calls and not responding. I need help asap
Goibibo displayed a flight from Kochi to Gox for 20 December 2025, and it showed a total pricing of INR 7468. I paid for it along with another ticket as a round trip. Then Goibibo cancelled it after getting the payment from me. I booked this ticket on 11 November 2025. I have constantly been in...
Hi Sir/madam,
This is kathirvel i was booked my flight on 13.11.2025. with five passengers in Goibibo app.
I raised query for cancellation of only one passenger. Dhatchanamoorthy R.
And the rest of the passengers are able to travel. But your Goibibo agency cancelled my flight for rest of the...
I am writing to formally raise a complaint regarding my recent experience with an Goibibo booking. The photos and descriptions provided during booking were misleading and did not accurately reflect the actual situation of the property. Upon arriving late at night with my family, including a...