infinity retail limited trading as croma

Dear Croma Customer Support and Consumer Grievance Team, I am writing to raise a formal complaint regarding the continued delay in installing our purchased product, as well as the unprofessional conduct and repeated false commitments from Croma’s customer service team. It has been...

We had purchased a Croma AC with an added 4 years extended warranty in March 2024. Starting Feb 2026 I had raised several complaints regarding cooling issues with the AC. Every time a technician came they would not resolve the complete problem. On 30th April I raised another complaint with Croma...

Croma brand Washing Machine was ordered on line on 7th Nov.2025 & received on 8 th Nov. 2025. I have approached Croma customer support several times through e mails & phone calls for installation & demonstration. Till to day 13 th Nov 2025 Technician has not been assigned & no response when he...