little box

I recently purchased a blazer from your website. At the time of purchase, the product clearly mentioned a 7-day "No Questions Asked" return policy. Based on this information, I placed my order. However, when I tried to initiate the return within the eligible return period, I received a message...

They've not given the correct dress which I ordered and so I cancelled it and re ordered the same , but still , neither they solved my issue nor helping me even with calls or anything . I want my refund or either solve out the issue and give me the proper dress as I ordered .