swiggy

  1. Vimanyu

    Fraud done by Swiggy.

    Swiggy has done a big fraud with me. I order Afghani chicken momos and the payment was made. After getting call from the agent they told me everything is paid now. Now when the order get delivered he asked me for 21rs extra which I asked to Swiggy customer support and they said please make the...
  2. Bijayalaxmi Bal

    Food cancel refund

    I ordered food from swiggy but my food was not delivered and my money was not refunded. I ordered that food from khana khajana and they told me that the order not be cancelled. Next I cancel the order myself and I will not get a refund, Swiggy customer care said.
  3. S

    Swiggy delivery and cancellation fraud

    I placed an order on 19th october at 9:03pm from Lotus Leaf restaurant using Swiggy portal. Order Id: 219857601552304 The order was delivered and i made cash payment to the delivery person. 5 min later i got another call from some delivery guy about same order, I told him I have already...
  4. V

    order (221506946318545) not delivered, customer care executive was very slow and did not give any solution.

    i had placed order ( order no 221506946318545 ) 11.39 pm. expected delivery time was 15/20 mins. i got delivery time delay notification 5 times. after that they assigned person called srinivas for assist. he did not answer any my questions, he did not respond to any message for long time. and...
  5. mohitaneja17

    Swiggy mixed non vegetarian food items with my vegetarian food order

    I haven’t received the refund for this. I kept trying to get my point through on the swiggy call. The first lady said about a partial refund, but she did not initiate it, after arranging my actual lunch, I reached out again to get a full refund after disposing of the order with mixed non veg...
  6. Akash

    Non veg order delivered to a Pure Veg Family

    Had Purchased a Veg whopper Burger From Burger king through Swiggy and received Grilled Chicken Whopper burger Instead which was totally frustrating and traumatic experience as we never ever brought Non veg or anything like that even in the veranda of our home and today I had it in my room on my...
  7. V

    Complain about Swiggy Delivery application

    I am writing to raise a complaint regarding my recent order (Order ID: 219167318068496). I had ordered two items — Spring Roll and Momos, but I received two types of Momos instead (Steamed and Fried Momos). This was clearly not what I ordered, and it caused inconvenience during our meal. When...
  8. A

    E commerce Swiggy fraud

    5 oct at 11:50am:- mene Swiggy se meri life ka first order Kiya tha or mene order packed hone se pehle hi cancel ki req daal di thi at 11:51am and 11:52am pr cancellation ka msg bhi aa gya tha lekin fir me apne refund ka wait kr rha tha toh ptaa chala mene cancel krke apna paisa or order dono...
  9. Akash K

    Request for Resolution Regarding Order Cancellation and Refund – Swiggy

    Dear Sir/Madam, Greetings of the day. I am writing to bring to your attention an issue I faced with an order I placed on Swiggy on [insert date], at 7:39 PM. Shortly after placing the order, I realized that I had mistakenly entered my office address instead of my home address. I noticed the...
  10. cyrusgiri69

    Swiggy food inadequate and Swiggy not addressing it either

    Hello sir/madam, I have ordered a food which I have attached as an image. It was inadequate like half of the food is not there. I took this issue with Swiggy customer agent and they are not responding properly and made me wait forever. Didn't provide a solution on this. I want them to held...
  11. S

    Order Not Delivered (Request for Full Refund + Compensation)

    To, The Consumer Disputes Redressal Commission / Consumer Court, Respected Sir/Madam, I, Sumit Kumar , residing at 141/16 premnagar sector 11 Gurugram , would like to file a formal complaint against Swiggy for deficiency in service. Details of the case are as follows: • Date of order...
  12. P

    Swiggy order not delivered

    I had given online order on Swiggy, amount debited, order conformed, In app showing order delivered, actual not received.
  13. P

    Swiggy delayed the food delivery badly and refused to accept order cancellation without penalty, and forfeited full amount paid for service.

    We refer to Order No. 212942153036248 with SWIGGY FOOD DELIVERY APP., for Food Value of Rs. 212/- (food value Rs. 134.76 and delivery cum platform value of Rs. 56.80 plus taxes.). The order was placed @ 20:06 on 31st July 2025. The food was supposed to be delivered within 25 minutes max. But...
  14. S

    swiggy fraud

    I had placed a food order on Swiggy, and upon receiving it, I noticed that the food had a foul smell and was clearly stale. I immediately attempted to contact Swiggy’s customer support, only to discover that they do not provide an IVR or call service for customers to reach them directly. I then...
  15. yusuf7047

    Plese remove cancellation Charges

    have order 15 November 2024 order with Swiggy But The order are 1 hours late I cancelled The Then I seen There was cancellation Charges On my Order What is This is Not fair it's very bad Plese I request You You today Swiggy Remove cancellation on 9955387047
  16. S

    Swiggy scam

    Swiggy has accepted our order twice but did not provide food we had to wait for 2 hours and the order got cancelled
  17. H

    Request for Refund – Immediate Cancellation Within One Minute

    I am writing to formally raise a concern regarding an order I recently placed on Swiggy platform. Due to an oversight, I entered an incorrect delivery address while placing the order. Realizing the mistake immediately, I cancelled the order within a minute to avoid any inconvenience to the...
  18. N

    SWIGGY CUSTOMER FRAUD & MENTAL HARASSMENT

    Dear Consumer Forum, I placed an order for Falafel Hummus Power Bowl at 10:53 AM for which the final amount payable was INR 326 post applying the discounts, however when I was making the payment it failed for some reason & Swiggy gave me the option to pay later (without mentioning the amount) &...
  19. P

    Swiggy charged 982 rupees as cancellation charges

    Hello Team, I have placed one order on 7th May at 5:16 PM,soon after realising I cancelled order at 5:19 that address marked is wrong and Swiggy charged me 982 full money as cancellation amount.And I received message over swiggy from restaurant that they are received my order just after my...
  20. R

    Missing items from order

    I ordered dog food packets (Drools Chicken And Egg 3Kg With Free 1.2Kg Adult Dog Food) instamart swiggy. But they delivered only 3 kg packet. Not send me free packet of 1.2kg which is mentioned in their app.
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