I am writing to formally raise a complaint regarding the defective product I received through Zepto platform and the subsequent handling of my replacement request. The product in question is the Deli ED-100MS - 12 Digit Calculator, purchased under Order ID TKCA5A20E8BD5.
The calculator...
I ordered a super muesli of yogabar from zepto, the delivery was delayed so I was getting late so I just inspected the products to see if they were all delivered and whether in right condition, only to find out this muesli product had no air inside the vaccum sealed, this is not just a quality...
This is to formally notify Zepto of the unacceptable experience I had today.
I placed an order at 1:30 AM with your advertised promise of 15-minute delivery. After wasting 40 minutes of my time, I contacted your support team and was met with rudeness and zero accountability. Instead of...