zepto marketplace private limited

I have placed and order for an ice cream and lettuce. The ice cream I have received is totally melted. It’s is Amul stick ice cream. It’s just became liquid by the time they delivered to my doorstep. No proper packing when sending cool items. And lettuce which they told is of 100gms is not is 50...

Hi, I am filing this complaint against Zepto regarding serious negligence and deficiency in service that has caused me significant mental distress. On 26-02-2026, I placed an order through Zepto for a Veg Puff. However, instead of the vegetarian item, I was delivered a Non-Vegetarian Chicken...

Hi Support, I ordered few items and one of the item is missing Since I know the person comes from the same company so I do trusted him and provided the OTP to him. i raised complaint but company is not willing to support me. I even asked them for the photos at the time of delivery taken by the...

I am writing to formally raise a complaint regarding the defective product I received through Zepto platform and the subsequent handling of my replacement request. The product in question is the Deli ED-100MS - 12 Digit Calculator, purchased under Order ID TKCA5A20E8BD5. The calculator...

I ordered a super muesli of yogabar from zepto, the delivery was delayed so I was getting late so I just inspected the products to see if they were all delivered and whether in right condition, only to find out this muesli product had no air inside the vaccum sealed, this is not just a quality...

This is to formally notify Zepto of the unacceptable experience I had today. I placed an order at 1:30 AM with your advertised promise of 15-minute delivery. After wasting 40 minutes of my time, I contacted your support team and was met with rudeness and zero accountability. Instead of...