Divyansh maindolia
New member
- Hotel Name
- The Raikwal's Hotel and Restaurant
- Website Name
- Goibibo.com
- Customer Care Number
- 0124 440 4207
- Loss Amount
- 1315
- Ratings
- Opposite Party Address
- IBIBO Group Private Limited (Goibibo)
7th Floor, Tower B, Building No. 10,
DLF Cyber City, DLF Phase II,
Gurugram – 122002, Haryana, India
Consumer Name: Divyansh Maindolia
Service Provider (Opposite Party):
Goibibo (IBIBO Group Pvt. Ltd.)
Booking ID: GH21094261098318
PNR: 0167195235
Service Type: Hotel Booking
Hotel Name:
The Raikwal’s Hotel & Restaurant, Bhowali
Booking Date: 17 January 2026
Check-in Date: 17 January 2026
Check-out Date: 18 January 2026
Amount Paid: ₹1315
I booked a hotel through Goibibo for The Raikwal’s Hotel & Restaurant, Bhowali (Booking ID: GH21094261098318) and paid an amount of ₹1315.
Despite having a confirmed booking, I faced serious issues in availing the service. I was not provided proper assistance or resolution by Goibibo customer support even after multiple attempts to contact them.
Due to the failure of Goibibo to resolve the issue and provide support, I suffered mental harassment, inconvenience, and financial loss.
The actions of Goibibo amount to deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
Even after raising the issue, no satisfactory response or resolution has been provided to me till date.
Service Provider (Opposite Party):
Goibibo (IBIBO Group Pvt. Ltd.)
Booking ID: GH21094261098318
PNR: 0167195235
Service Type: Hotel Booking
Hotel Name:
The Raikwal’s Hotel & Restaurant, Bhowali
Booking Date: 17 January 2026
Check-in Date: 17 January 2026
Check-out Date: 18 January 2026
Amount Paid: ₹1315
I booked a hotel through Goibibo for The Raikwal’s Hotel & Restaurant, Bhowali (Booking ID: GH21094261098318) and paid an amount of ₹1315.
Despite having a confirmed booking, I faced serious issues in availing the service. I was not provided proper assistance or resolution by Goibibo customer support even after multiple attempts to contact them.
Due to the failure of Goibibo to resolve the issue and provide support, I suffered mental harassment, inconvenience, and financial loss.
The actions of Goibibo amount to deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
Even after raising the issue, no satisfactory response or resolution has been provided to me till date.
