We have took annual AMC BUT no service is given by Eureka Forbes.
Request Details:*
- AquaGuard Model: Aquaguard Crystal next RO
- Issue: Water leakage and regular service
- Request Date: 11 May 2025
- Mobile: 9730613878
- Name : Raghunandan Kakade
Raised concerns from last 15 days over call as well as mail but getting only fake communication.
Now my filter is leaked and it’s impacting on my family health.
Thank you for reaching out. We noticed that you are facing the similar problem with Eureka Forbes AMC that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
We have reviewed your detail concerning the lack of response from Eureka Forbes following the purchase of an Annual Maintenance Contract (AMC). Such inaction constitutes a clear case of deficiency in service under the Consumer Protection Act, 2019.
Legal Grounds:
According to Section 2(11) of the Consumer Protection Act, 2019, "deficiency" refers to any fault, imperfection, shortcoming, or inadequacy in the quality, nature, or manner of performance required to be maintained by or under any law or contract. Failure to provide services as stipulated...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
10 days back i purchased aquaguard blaze insta ws water purifier.its new one.water was leaking
So i raise the complaint on customer care.service engineer will come and told the machine taken to go office for rectification.i asked pls give one acknowledgement copy.but they will not provide any acknowledgement from our side.and also his serivicing was waste and his attitude and behaviour was rudely.its new machine tank was leaking so pls replace the machine or otherwise i will take action
