Bought apple AirPods from Amazon

U

Usha112

New member
Dealer Name
Amazon
Company Name
Amazon
Product Name
Apple AirPods Pro 2 gen
Loss Amount
26000
Ratings
4.00 star(s)
Hey I bought apple AirPods from Amazon and it’s not working in my device it’s defective but they’re not taking return replacement anything I’m in loss of 26k want to file legal complaint
 
Hello @Usha112

Before proceeding further, we recommend that you first send an email to the customer care department of the Apple India (india_support@apple.com), clearly outlining your concerns and requesting to repair the AirPods.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
StepActionDetails
1Verify policyCheck return and warranty conditions
2Contact AmazonDemand refund/replacement, escalate if needed
3Contact AppleSeek direct warranty support
4Use social mediaPublicly highlight issue for quicker response
5Legal complaintFile under Consumer Protection Act with proof
6Alternative disputeMediation/arbitration options
 
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