Hello
@alphonso.ronald
We came across your post and have noted down what you have shared — please read through and let us know if we have missed anything.
You are seeking a refund of
₹13,600 from
BYJU'S, and have already taken the step of raising a complaint in the Consumer Court. However, the matter has come to a standstill —
BYJU'S is not responding to the court either, and their head office appears to be shut down. Even your lawyer has been unable to make any headway in this situation, leaving you completely stranded despite having done everything right.
This is unfortunately a situation several
BYJU'S consumers are facing due to the company's ongoing financial and operational collapse. But the good news is — there are still legal avenues available even when the opposite party is non-responsive or unreachable, and the case can still be pursued and won.
We noticed that you are facing the similar problem with
BYJU'S that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.
Hello
@dilgeetha2105
We have read your post carefully and here is a quick summary of what we have understood — please go through it and point out anything that needs a correction.
You purchased a
3-year course package from BYJU'S (Think and Learn Pvt. Ltd.) covering
8th, 9th, and 10th standard for the academic years 2023–24, 2024–25, and 2025–26, with a total course value of
₹1,25,000. You made an advance payment of
₹15,000 via PhonePe on
29th April 2023, along with an ECS arrangement of
₹9,167 per month for 12 months through your...
If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.
Thanks
