I ordered matterhorn engineering wood home temple during Big billion day from online shopping platform FLIPKART on 26th september 2025 we got confirmation mail as well as messege from seller but after approx one month they cancelled my product without delivery attempt.
* At the time of booking product final price = 6533/-
* Now product price showing - 11000/- (apprx)
* My mental harrasment during Big billon day- 10000/-
* total losses = 15000/-
Their are many reason to cancel the order. Please review.
Out of Stock or Inventory Error
Sometimes the website shows a product as “available” due to a system or stock-sync error, but when the warehouse checks, it turns out the item isn’t actually in stock.
Example: The seller had only one unit left, but multiple buyers placed the order at the same time.
Payment or Verification Issues
Even if payment was made, there may be verification mismatches (e.g., billing address mismatch, failed verification by payment gateway, suspected fraud).
In such cases, platforms automatically cancel the order for security reasons and refund the amount.
Delivery Location Problem
The seller or courier may later discover that the address is undeliverable or that the courier service doesn’t operate in that pin code.
Sometimes rural or remote locations cause automatic cancellation.
Quality Control Failure
Before dispatch, some items undergo a quality check.
If a defect or damage is found, the seller cancels the order to avoid complaints.
Technical or Pricing Error
If the seller violated platform policies (e.g., fake product, pricing issue, or misleading description), the platform may suspend or remove the listing and cancel all related orders.
Technical or Pricing Error
Sometimes, products are listed at the wrong price due to a technical glitch or human error (for example, ₹100 instead of ₹10,000).
In such cases, companies usually cancel the order citing a “pricing error” and issue a refund.
High Demand or Flash Sale Errors
During big sales, when servers are overloaded, some orders are accepted but later canceled because stock counts weren’t updated fast enough.
What You Can Do as a Consumer
Request a refund confirmation and transaction ID.
If the company delays refund or gives vague reasons, you can file a complaint on:
