Car accessories

A

Atulkumar Nayak

New member
Model
Ertiga
Dealer Name
Maruti
Company Name
Maruti
Loss Amount
9000
Ratings
2.00 star(s)
Opposite Party Address
Jalaram auto
Sir, the rear brake light glass of my Maruti Ertiga vehicle number GJ 02 DJ4702 was broken in an accident, which I gave to Jalaram Automotive Company in Raisan Gandhinagar for a new one. The owner is Malay Patel, who replaced the glass and light of the vehicle and returned my Maruti Ertiga to me after two days. When I checked it, I found that they had taken 3800 rupees from me for the original part of the glass and light + 9000 rupees for the service of other damages, but they have put fake glass and light in the market, which I presented to Malaybhai, but he admitted that it was fake goods, but he completely refused to replace the parts or return the money and gave me only 600 rupees and threatened me not to come to my showroom.
 

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We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

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