Cheating by Zoomcar

Asish panigrahy

New member
Company Name
Zoomcar India pvt ltd
Website Name
www.zoomcar.com
Customer Care Number
0806-897-2200
Loss Amount
5000
Ratings
3.00 star(s)
Opposite Party Address
A808 smindo gachibowli. Pin 500081
Zoomcar took my vehicle on lease fir a day the window motor was broken while returning but zoomcar denied to pay saying its under host mantainance.

Before few days my car has some scratches by zoomcar guest which was repaired by a garage person to whom zoomcar hasn't paid the amount since last 15 days.

Now when i took the vehicle to the sane zoomcar listed garage, the latest repair request was rejected my zoomcar and the garage person seized my vehicle saying the previous dues has not been cleared by zoomcar. Zoomcar isn't giving proper reason for this. My vehicle isn't getting returned from the garage
 
Hello @Asish panigrahy

I have reviewed your details against Zoomcar India Pvt. Ltd., regarding the refusal to reimburse legitimate garage expenses, the continued retention of your vehicle despite service completion, and the denial of your repair request.


Recommended Course of Action

Please preserve and organize all relevant proof:
  • Communication logs with Zoomcar (emails, SMS, call records)
  • Receipts or invoices from the repair garage
  • Details of your original contract or agreement with Zoomcar
  • Dates and descriptions of the vehicle delivery, alleged window motor damage, and follow-up attempts


— Advocate & Consumer Rights Specialist
ConsumerCourt.net
 
ActionPurposeBenefits
Request official reportGet clarity on denial of claimsEvidence for legal action
Communicate in writingMaintain record of communicationProtect yourself legally
Send legal noticeFormal demand to ZoomcarMay prompt resolution
File consumer complaintChallenge deficiency/unfair tradeLegal remedy & compensation
Police complaint (if needed)Recover possession of vehicleLegal recovery of property
Mediation/arbitrationAlternative dispute resolutionFaster & less expensive solution
 
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